CLOVERCREST FAMILY PRACTICE CANCELLATION POLICY
A minimum of 2 hours notice is required when cancelling or changing appointments.
Failure to advise this practice will incur a $50.00 non-attendance fee.
Monday to Friday from 8am our phones are available to cancel/change appointments or make appointments.
Saturday- our phones are available from 8.30 am to cancel/change or make appointments
Patients must pay non-attendance fee promptly!
Patient appointments can only be made when outstanding fees have been paid in full.
Clovercrest Family Practice is a mixed-billing practice and endeavor’s to provide patient care as needed.
Non-attendance of appointments causes patients to be disadvantaged and unable to be seen for a consultation.
Patient feedback and recommendations has resulted in the implementation of a fee to help manage our appointments.