From 1st August 2022, management will be introducing a gap fee for ALL private and current bulk-billed patients. This has been a difficult decision for us, and we understand it is also difficult for our patients.
Due to the ongoing discrepancy between operating a general practice clinic and low increase to Medicare rebates offered by the Federal Government our billing policy is changing.
Management will introduce a discounted gap fee of $10.00 for all patients currently on a Healthcare Card, Pension Card and children aged up to 16 years for ALL general face to face and telephone consultations Monday – Friday (excluding Dr Teh).
Patients without a concession card will be charged a $30.00 gap fee for ALL general face to face consultations and a $20.00 gap fee for all telephone consultations.
A $30.00 gap fee will be charged to ALL patients on a Saturday for general face to face consultations and a $20.00 gap fee for telephone consultations.
DVA patients will not be affected by these changes.
Doctors’ discretion will always be used and patients, who are experiencing financial difficulty, can discuss this with their doctor.
Bulk-billing may also be offered outside of these guidelines on an individual basis.
It is practice policy that all accounts are settled in full on the day of consultation, NO ACCOUNTS WILL BE ISSUED.